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Privacy Policy

Last updated: 1-05-2018

Who we are

Clifden Arts Festival operates clifdenartsfestival.ie. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Contact forms

We collect personal identifiable information via the contact form. This data is stored on this website and is used for the sole purposes of replying to your query. We do not sell, share or retain your data.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Online Ticket Payment Processing

We use stripe.com to process all of our online ticket payments securely and we use their software to process such. Using their software we collect your personal information so we may be able to identify you. This information is accessed and curated by Clifden Arts Festival only. Clifden Arts Festival does not store any of your credit card information, this information is stored securely by stripe.com. We can access your information on Stripe.com for the purposes of payment verification and for issuing refunds. You can read more about Stripe’s privacy policy here.

Attendee Data

We store all attendee data for the duration of the festival for all online paid performances. We use this information so that door staff may identify you and so we may contact you in the event of an event cancellation or change of time or venue. We hold this information securely for the duration of the festival up until our annual audit is complete, after which time your data is deleted from our website.

How we store your data

We store your data on our website, which is built on the WordPress CMS, this CMS is set to be automatically updated to the latest secure version of WordPress. In addition, all of our plugins and third-party integrations are consistently updated to their latest versions. Our site is protected by an SSL certificate and hosted on secure servers that are compliant with European Data Privacy laws.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, address and telephone number.

We do not share, distribute or sell your information to any third-parties. Your personal information is used only to identify you and communicate with you periodically with your permission.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this so we may make better decisions on how to improve our user experience on your website.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like the vast majority of sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. We use cookies so that our ticketing selection, checkout pages and payment system function correctly, if you refuse to accept cookies then some of these functions will not work as expected.

Changes To This Privacy Policy

This Privacy Policy is effective as of 01-05-2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.

Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.